Razorpay unveiled Vulcan, an AI model trained on 4 billion payments and 3 trillion data points. It promises 8-10% higher success rates and 8x fraud detection, but Razorpay keeps key data usage details proprietary. Merchants like Blinkit and redBus are already using its capabilities without clarity on how their payment data contributes.
Razorpay developed Vulcan from the ground up, stemming from an earlier internal study of 1.5 million shoppers and 51,000 businesses. The model, built in partnership with Nvidia and AWS, represents a significant investment in proprietary AI amidst calls for data transparency in India's digital payments landscape.
Razorpay's beta results lack published methodology or sample periods for its claimed improvements. This leaves significant questions for merchants around data governance, which will need addressing over the next 6-9 months to build broader trust.
🇮🇳 Why This Matters for India
For India's 10 million small and medium enterprises (SMEs) in Tier-2 cities like Lucknow and Jaipur, who rely heavily on digital payments, clearer data usage policies are critical to trust new payment technologies.
The Take
Razorpay's opacity on data usage is a major red flag. True adoption for Vulcan will depend less on claimed success rates and more on transparent answers about merchant data ownership and sharing.
Source:  MediaNama ↗