WhatsApp is reportedly building a guest calls feature, allowing people without an account to join group calls. This removes the platform's traditional account-only barrier, opening calls to anyone with a secure link. It positions WhatsApp directly against open conferencing tools like Zoom and Google Meet.
WhatsApp has historically operated as a closed messaging ecosystem, requiring accounts for all interactions since its 2009 launch. Meta, its parent company, has steadily expanded WhatsApp's utility from personal chats to business and community features over the last five years.
Expect to see public beta testing rolled out to more users within the next 3-6 months. WhatsApp will likely monitor adoption rates against its existing Communities and Business API usage before a wider general release.
🇮🇳 Why This Matters for India
For small businesses in Tier-2 cities like Lucknow and Jaipur, this feature reduces friction for client calls, especially with those less tech-savvy or not on WhatsApp.
The Take
This feature signals WhatsApp's quiet pivot from a 'friends and family' chat app to a serious enterprise collaboration contender. Expect Meta to push this hard to SMBs in India by Q4 2024.